My name is -x, -x is a graduate of the police academy, I to Hotel Security Department inauguration in -x years ago has passed more than a year's time. Although the work is not a long time, but I give full play to the spirit of learning while working, successful completion of the temporary assignments hotels and guesthouses annual fire safety work assigned by superiors.
First, the basic work:
Just found within the department employees' attitude is not positive, poor coordination, work is not strong sense of responsibility, lack of post often occur, leakage Kong, doze, work is not deployed, regardless of the tube, do not ask to ask to take over when the Security Department that do not work and staff mobility is not flexible and so on. After nearly a month of observation and reflection, I have decided to start with the mindset of employees to start. Regulate employee's work attitude, and actively communicate with each other, help employees establish the work of self-confidence and sense of team staff training, business skills. Continue to inspire employees continue to work in training staff to complement each other. As a department head, and insisted on their own to lead by example, and insisted on doing work leading run ahead. Work actively, trying to learn the proper security guards reward. Do not make progress, slacking personnel shall be removed from the department, no mercy. Also strict interview candidates this road, strict security department personnel do not reach the standard of candidates and determined not to give new employees the appropriate operating pressure, to adapt them to work as soon as possible, and to achieve hierarchical management layers of refinement .
In the above methods of work to get great results at the same time it laid a good foundation. For future work
It is stable with good working attitude, the staff from the Ministry of Security on January 1 200x to 200x on December 10 in addition to the daily work of the department to assist departments to complete the meal pantry, transporting goods, construction sites, disaster relief and other temporary assignments totaling 457, dealing with guest complaints 3 onwards, the public security departments to assist policing 6, dealing with the hotel staff since 1 civil, police and fire departments received 13 inspections relations unit, participated in the Urban fire training 1, to participate in each city and district security meeting fire 11 times. In addition the successful completion of the Hundred Days 200x security activities of the Group Administration Centre and 200x on November 12 November 22 to 11-day monitor installation supervision, praise the hotel management company General Manager's Office, hotel sectors and individual relations units.
Second, the registration documents:
Big Security Department related to the scope of the data to the entire hotel fire safety, as small as this sector. From 200x on January 6 to 200x on March 31, combined with the hotel real work has to create and modify the security section of the registration duty, the security department of the parking registration, registration of the access with luggage, and fire fighting equipment inspection record form hotel fire safety plans, emergency fire fighting plan hotels, guesthouses emergency plans. All instruments registered in the same time, we will continue to carry out rectification according to actual needs.Registered in each of the department heads after use through inspection, organize and save all.
At present because the hotel management company is the social service sector, each department staff turnover more frequently in 200x Year
In mid-November, I developed a fire training materials, and teaching how to make a slide template. We decided before the World University Games 200x arrival, combined with the hotel management company building the actual situation of the hotel management company to conduct a fire training for all employees. The purpose is to give all employees are aware of the fire hazard and emergency response, firefighting familiar hotel management company organization, known Language posts in the event of a fire and how to do what should be done.
Third, the main problems:
1,200x annual Security Department employee training is not enough, mainly in the general maintenance of the equipment used courtesy and Security Department both. 200x increase in the security department of the old and new staff training efforts have also begun to revise training materials. And the development of new security unit maintenance and fault registration apparatus according to the actual situation, be submitted for approval prior to use, the use of the inclusion of the transfer.
2, the management of security department should expand humane management system, mainly security guards experience in sick leave and leave of institutionally managed to avoid passive and mechanical.
3, not enough work order is prohibited, under the principle of strict hierarchical management strictly hierarchical deployment. Make work classification and deployed to implement per person, per day will deploy grading work to enhance the degree of attention as an important basis for the assessment.
New Year New Year's bell has sounded in 20xx, has become the past, 20xx, prelude has been opened, I entered one hundred prosperous department review the work of nearly two years, a lot can be said results benefited a lot, a lot of experience, but there are also many problems. In order to do a better job in the future of the work, in accordance with the requirements of leadership, is now working for the year 20xx are summarized as follows:
First, on the annual work summary
Such as a large department store in one hundred prosperous department store security work, responsibility, pressure supremely. In order to ensure quality and quantity, fulfill the mission, the past year we have paid attention to the three tasks. First, grasp ranks. A perfect team is an important guarantee for good work, from the security team established, we insisted on team building "doing": with one hand and staff, on the one hand to improve the quality. Six months, we have become a security team pull out, playing loud, strong execution and combat effectiveness, to complete its task team. Second, grasping system construction. Key orderly, fruitful work is to rely on science applicable regime as a guarantee, "not to the rules, no standards." Our duty, shift, learning, training and other aspects of the introduction of a set of strict and practical system, the implementation of paramilitary management team, with a system to regulate people's behavior, using the system to ensure the completion of tasks. Third, grasp the ideological construction. As our colleagues from different places, different positions, the overall quality of everyone's personality, interests are not the same. More importantly, they are just in their early 20s, young blood, both need our security work, and also in our daily work and life that need attention. Young people are very malleable, but also a great variability. Work on the problems and errors, we ask: Do not hide, timely reporting, mistakes must be corrected, wrong will change, after the former punish, learn a lesson, strengthen the spirit, improve their work. Various forms of ideological and moral education, receive tangible results. Whether at work or in everyday life, our team appeared "more than three three no" gratifying situation. That is: the more motivated, less negative coping; dry matter suffer first of many, no bargaining; do more good deeds, no discipline back method.
Second, the Progress and Problems
Able to enter one hundred prosperous department store job, I think has always been an honor for me, because I think I learned a lot here in other places not learn social experience, although security work less from the eye, but it's real It is an indispensable security department, because our job is not only to protect the lives and property of our department store customers to patronize, but also protect the safety of our stores where goods, although complicated work again, but this exercise of my organization and communication skills, let my skills greatly improved, this is my personal feeling of his greatest progress; but themselves have many shortcomings, such as the organization of work is not very detailed, I've always wanted to design a day's work in detail plan, work together as if there will be a chapter section, not no idea, another in dealing with emergencies and emergencies, feel there is a lack of resilience, and later work in this area must be relatively good staff a lot of communication, a lot to learn while on the job and he is constantly learning and accumulation.
Third, the ability and character
While he was doing the security work, how much you will not personally handle numerous things, but we have one hundred as busy as advocated by saying: "seriously do big and small, happy to do repetitive things," I have always honor compliance with this criterion at work strict demands on themselves, never let the uncertain security risks exist in their own eyes, once discovered immediately resolve the matter, strictly abide by the company's articles of association work, which is an advantage for me Gerry, I think it is my potential because I think meticulous, conscientious, love King Kong is the most need to have a security guard qualities, I believe I have it. Of course, I also have shortcomings, but not very talkative, outgoing personality is not too, I will work hard to overcome in future work.
Fourth, the 20xx work plan and design
New year, new weather, new year and I hope they have more progress, more intend to exercise their own work experience, and strive to do every major mall promotion, to ensure life and property safety of customers, the store's guarantee safety in their work in trying not to make mistakes, and colleagues to work together for a better future for the one hundred prosperous department store building blocks.
Time flies, immediately went to the end of the year, a lot of people on their own this year with the summary. Here is a summary of the security of their year.
First, we first increased the control room leading up supervision to really play the role of eye, to strengthen the control room training and guidance, in cooperation with the existing high-tech equipment to fully play its unique role, to identify problems, provide accurate clues to combating doodle in the elevator, just posting small ads offenses provided strong support. In particular, in the elevator when the accident occurred, to assist the security team to rescue passengers trapped in the elevator of all kinds played a positive role irreplaceable.
Second, in order to actually strong resilience handling all players to improve the timely processing of unexpected level of quality, with the active cooperation to assist the unit, we security brigade staff and relevant departments organized several fire training, and repeatedlyconvening technical guidance and fire literacy will make the fire, fire awareness and practical level players like the fall of Antioch handling has been greatly improved, it laid the foundation for strengthening the work of the fire zone.
Third, always keep in mind on the ideological education of the security team, specifying the weekly meeting of all members of the security system of regular meetings and found problems in a timely manner adverse criticism and education, so that our security team firmly establish Angang dedicated moral thought, than by the security teamHe praised the majority of the owners, to create a harmonious society, to create a harmonious home played an active good role.
Thought increased awareness, prompted the expansion of the work, the majority of the security team the courage to offer advice to improve the quality of security work made many valuable suggestions. Spare time, to ensure the security team more to park outside the park's construction waste removal. Ensuring the environmental health of the park, part of the expenditure savings for the company.
Over the past year, although we do some work, but are still far from the requirements of the leadership of the future, we must continue our efforts, build on our achievements, improve enough to achieve the goal of the company's work to do some more work.